Privacy Policy

How UAB Alfadenta collects, uses and protects personal data when you use this website or contact the clinic.

Last updated: April 12, 2025

1. General Information

This privacy policy explains how UAB Alfadenta collects and processes personal data when you use the website alfadenta.com, contact the clinic or interact with Alfadenta through social media channels.

Data controller:
UAB Alfadenta
Company code: 303415894
VAT status: non-VAT payer
Bank: Luminor bankas
SWIFT: AGBLLT2X
Account number: LT87 4010 0510 0217 6965
Address: Vytauto pr. 83, Kaunas, Lithuania
Email: info@alfadenta.lt

If you have any questions about personal data protection, please contact us at info@alfadenta.lt.

2. What Data We Collect and Why

2.1 Appointment booking

When you book a visit, we may collect your first name, last name, phone number, email address, service of interest, preferred visit time and any additional information you include in your message.

Legal basis: contract performance and, where applicable, your consent.
Retention: booking information is stored for no longer than necessary for service administration and legal compliance.

2.2 Phone calls

Phone-related data may include your phone number, date and time of the call, and information required to respond to your inquiry.

Legal basis: legitimate interest or consent, depending on the case.

2.3 Contact form and email communication

When you write to us through the website or by email, we process the information you provide, such as your name, contact details, message content and communication history.

Legal basis: legitimate interest in responding to inquiries and service-related communication.

2.4 Direct marketing

If you explicitly subscribe to updates, we may process your email address or phone number to send service-related information or marketing communication.

Legal basis: consent.
Retention: until consent is withdrawn or for the legally permitted period.

2.5 Website analytics and improvement

Like most websites, we may automatically process technical information such as IP address, browser type, device information and usage data in order to maintain website security, measure performance and improve user experience.

2.6 Social media interaction

If you contact us through social media, visible profile information, comments, messages and interaction history may be processed in accordance with the rules of the relevant platform.

3. Data Recipients

Your data may be shared with service providers that help us operate the website, manage communication tools, provide hosting or comply with legal obligations. Data is shared only to the extent necessary.

4. Data Security

We use reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse or alteration.

5. Your Rights

You may have the right to request access to your personal data, ask for correction or deletion, restrict processing, object to certain types of processing and withdraw consent where processing is based on consent.

6. Cookies

The website may use cookies or similar technologies for functionality, analytics and improvement. Where required by law, cookies are used only with the appropriate consent.

7. Policy Updates

This policy may be updated from time to time. The latest version is always published on this page.

Questions?

If you have questions about this privacy policy or personal data processing at Alfadenta, contact us at info@alfadenta.lt.